Store Manager

Locations: Madison, Janesville, Rockford

Hours: Full-time

Essential Functions

• Responsible for ensuring operations control standards are met regarding the opening, closing and operating of the retail location, including but not limited to cash handling, cash over/short explanations, payment receipt and deposits.
• Oversees retail store inventory including a daily inventory count on cellular equipment and reports any discrepancies to Retail Sales Manager/District Manager.
• Responsible for return shipments to central warehouse per company guidelines.
• Performs duties related to maintaining clean and attractive stores that are merchandised to company standards.
• Responsible for ordering collateral and store supplies to ensure point-of-sale materials are available and properly displayed
• Responsible for reviewing daily sales activity for accuracy and completeness.
• Assist training department with scheduling new employee’s for New Hire Training. Assign and maintain a training schedule for all retail employees
• Identify and communicate areas of improvement regarding store operations.
• Achieves or surpasses individual and store sales targets for all cellular service and equipment.
• Provides floor coverage and assists Retail Sales Associate as needed during busy times or as required.
• Creates and maintains an efficient employee work schedule for one or more locations.
• Resolves any service problems for customers within the company policies and continuously assures the delivery of high levels of customer service.
• Supports sales and marketing events as directed.
• Oversees human resources and staffing practices to include upholding the company policies set forth in the employee handbook.
• Conduct monthly meetings with retail sales staff.
• Perform other tasks, duties or projects as assigned by supervisor.

Qualifications

• Must have ability to work a flexible schedule including but not limited to evenings, weekends, holidays, and special events as required.
• Required to work a minimum of 1 closing shift each week as well as 2 Saturdays every month.
• Must have flexibility to work at alternative locations upon request or as needed.
• Excellent written and verbal communications skills
• Proven ability to provide superior customer service
• Proven ability to sell products and services
• Strong persuasion and negotiation skills
• Ability to work effectively without close supervision
• High degree of motivation
• Excellent teamwork skills
• Outstanding ability to multi-task and set appropriate priorities
• Demonstrated follow-through and attention to detail
• Working knowledge of PC Windows applications for word processing and spreadsheet software
• Basic math and typing skills
• Ability to lift up to 50 pounds without assistance

Benefits

• Competitive base hourly rate plus commission pay plan.
• Exciting bonus potential.
• Comprehensive training provided.
• Employee discount on merchandise and heavily discounted wireless service (for individual associate plans only, some restrictions apply).
• Health/Dental/401k (for qualified full-time employees).

How to Apply

CLICK HERE TO APPLY ONLINE

Forward resume to:

       Quality Cellular Corporation
       Attn: HR Department
       425 Investment Court
       Verona, WI 53593

       jobs@quality-cellular.com